FAQ
❓ FAQ – Tuna Reels Co.
1. Where do you ship?
We currently ship across the U.S. and Canada, with international shipping coming soon.
2. How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping usually arrives in 5–7 business days. Expedited shipping options are available at checkout.
3. Do you offer returns or exchanges?
Yes, we want you 100% satisfied. Returns and exchanges are accepted within 14 days of purchase if items are unused and in original packaging.
4. Is there a warranty on reels and rods?
Yes, our rods and reels come with a 1-year limited warranty against manufacturing defects. Please contact support with your order details for warranty claims.
5. How do I choose the right fishing line or reel?
Each product page includes detailed specs and recommendations (offshore, inshore, freshwater, etc.). If you’re unsure, reach out to our team; we’re anglers too and happy to help.
6. Do you sell apparel only for fishing?
Our apparel is designed for fishing performance but also built with style and comfort so it can be worn on and off the water.
7. Do you offer free shipping?
Yes, orders over $75 qualify for free standard shipping within the U.S.
8. How can I contact Tuna Reels Co.?
You can reach us via our Contact Us page, by email at support@tunareels.com or for sales inquiries contact us at sales@tunereels.com, or through our social media channels.